Frequently Asked Questions
Answers to commonly asked questions about using Blue Box Intranet can be found below.
I've added a workspace but can't see it in the navigation
Before a workspace or parent category becomes visible in the navigation appropriate permissions must be set. By default a new workspace has no access permissions set for it.
How do I move files and folders?
You can move files and folders between workspaces in the same or a different category. To do so navigate to the fileshare from which you wish to move the items from. Select the items by checking the corrosponding boxes to the left of the filename and then click the cut icon in the fileshare toolbar. Now navigate to the fileshare location where you wish to copy the items to and click the paste icon in the fileshare toolbar.
How do I add files to my favourites?
To add a file or folder to your favourites firstly navigate to the location of the item within its parent fileshare then click the corrosponding "Add to Favourites" icon to the right of the filename.
How do I change the default list of organisation types?
The default list of organisation types can only be changed by an administrator. If you have administrator rights you can alter these settings within the "Organisation Types" panel of the administration area.
How do I insert a hyperlink into a discussion?
To insert a hyperlink into discussion text using the following tags:
[LINK:www.requiredurlhere:LINK]
For example:
[LINK:www.blueboxsoftware.com:LINK]
How do I increase the number of allowed users or disk space?
If you have purchased Blue Box Intranet through a hosted solution then the number of allowed users and associated disk space is tied into your license. Please contact us if you wish to increase your allowance. If you have purchase a full license to run Blue Box Intranet in-house then please consult the user-guide on how to increase these allowances.